Shipping policy
Effective Date: November 19, 2024
At Icon Wallets, we are committed to delivering your orders quickly and reliably. Please review our shipping details below:
Shipping Locations
- We currently ship within the United States only.
- International shipping is not available at this time.
Shipping Costs
- All orders ship free from our Wisconsin facility.
Processing Time
- Orders are typically processed and shipped within 1–2 business days after purchase.
Estimated Delivery Time
- Standard shipping: 2–5 business days depending on your location within the United States.
Order Tracking
- Once your order has been shipped, you will receive a confirmation email with a tracking number to monitor the progress of your shipment.
Delivery Issues
If your order does not arrive within the estimated delivery time, please reach out to us through our Contact Page so we can assist you.
Incorrect or Missing Items
If you receive the wrong product or items are missing from your order, please contact us immediately, and we will correct the issue at no cost to you.
Undeliverable Packages
If a package is returned to us due to an incorrect address or failure to accept delivery, we will contact you to arrange re-shipment. Additional shipping fees may apply.
Changes to Shipping Policy
We reserve the right to update or modify this policy at any time. Changes will be reflected on this page and apply to future orders.
For additional questions, please contact us through our Contact Page.